SHIPPING
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What shipping methods are available? |
We ship orders across India through trusted domestic courier companies to ensure safe and timely delivery. Shipping options depend on the serviceability of your PIN code. |
| Do you ship internationally? |
Currently we ship only within India. International delivery options may be introduced in the future. |
| How long will it take to get my package? |
Orders are usually dispatched within 1–3 business days after confirmation. Delivery times vary by location. Estimated timelines: 3–6 days for metros and 4–9 days for the rest of India. |
PAYMENT
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What payment methods are accepted? |
We accept secure online payments including UPI, major debit/credit cards, net banking, and popular wallets. COD availability depends on PIN code serviceability. |
| Is buying online safe? |
Yes. We use secure and encrypted payment gateways and follow strict privacy and data protection practices as explained in our Privacy Policy. |
ORDER & RETURNS
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How do I place an order? |
Browse our kids wear categories, select your desired size and product, add items to your cart, and proceed to checkout. You may shop as a guest or create an account for faster checkout next time. |
| How can I cancel or change my order? |
Cancellations are allowed only before dispatch or within 24 hours of placing the order. Once the product is shipped, cancellations cannot be accepted. Contact our support team as early as possible with your order details. |
| Do I need an account to place an order? |
No, an account is not mandatory. However, registered users enjoy easier order tracking, quicker checkout, and wishlist access. |
| How do I track my order? |
You will receive a tracking link via email/SMS once your order is shipped. You can also check order status in your account if registered. |
| What is your refund policy? |
Returns are accepted for unused and unwashed products with original tags within 7 days of delivery in eligible cases like size issues, incorrect product, or quality concerns. Refunds are processed within 5–7 business days once the return is approved. |
